1- Dispatch Times
We aim to dispatch all items as quickly as possible. We normally dispatch items as per the following timescales or wherever possible, more quickly:-
Within 10 working days following receipt of payment.

Please note delivery times are estimates only and we cannot be held responsible for third party delays in transit.

2- Item not Arrived? Once the delivery timescale has passed, wait a couple of days in case of delays in transit, then call your local Mail depot giving your house number and postcode to check it has not been taken back there to await collection before being returned to us (Cards are not always left by local Mail office if you're not in). Please do not contact us until the estimate of time has passed and you have checked with your local Mail office. We must be informed in writing within 28 days if you have not received the item at all at which time a full investigation will be carried out and you will be refunded or the item replaced. We cannot send out replacement items until we have received confirmation the item cannot be found, or in the case of faulty items until the item has been returned first.

Returns Policy

Items must be received in a resaleable condition, i.e. Unopened, packaging intact, items clean and undamaged etc. Postage costs for returns are the responsibility of the buyer.

Refunds will be based on the original total value, minus P&P costs. Refunds will be made in the same way as original payment was made.

If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item.

Wholesale Enquiries

The minimum order is just 100 card, excluding VAT plus shipping cost. The shipping charge will be applied to wholesale orders. Payment can be via "WESTERN UNION" money transfer.

Contact us and let us know what you think about your purchase.